Service & Maintenance
A service that keeps your equipment in good working order
Scheduled maintenance, diagnostics, on-site service, genuine consumables, and a clear service history.
Keep your equipment ready, costs predictable, downtime controlled
Clear scope, documented results, repeatable quality
Estimate first, approval second, work third
Every visit recorded: parts, works, notes, next interval
Service programs
Standard
Regulated maintenance with predictable scheduling
On-site (in the field)::
- TO-A (50h: one-time)
- TO-B (200h)
Within agreed window.
Work in the workshop:
- TO-C (400h: transmission/hydraulics)
- TO-D (800h: extended)
- unscheduled repairs.
Included:
- Pickup & return transport
- Confirmed service window
- Service record and next interval
Features:
- Enabled by default for all Profpark.ASIA customers
- Available for third-party customers
Extended
Field-first maintenance — minimize downtime
On-site (in the field)::
- TO-A (50h: one-time)
- TO-B (200h)
Within agreed window.
Work in the workshop:
- TO-C (400h: transmission/hydraulics)
- TO-D (800h: extended)
- unscheduled repairs.
Included:
- Pickup & return transport.
- Priority booking window
- Faster estimate/approval turnaround.
- Service record and wear-risk notes.
Premium
Proactive monitoring and fastest request response
On-site (in the field)::
- TO-A (50h: one-time)
- TO-B (200h)
Exactly on time, including night work.
Work in the workshop:
- TO-C (400h: transmission/hydraulics)
- TO-D (800h: extended)
- unscheduled repairs.
Priority access to workshop slots when workshop work is required.
Provision of replacement equipment during repair work.
Included:
- Control sensors and remote monitoring
- Decision on dispatch within 2h
- Consumables kit prepared per model (filters, fluids, typical wear parts)
- Any covered parts within 72h
- Full service history and planning by hours/season.
Request for maintenance
Sent request and get a confirmed slot
Share your machine ID and workload details.
To schedule fast and avoid parts mistakes, please prepare:
- Customer ID (contract / tax ID / internal client code)
- Machine Serial Number / PIN (photo of the ID plate is perfect)
- Model and hour meter reading
- Your location (address or Google Maps link)
- Preferred time window
- Symptoms / error codes (if any)
Optional: attachments’ serial numbers and photos of the issue area
We’ll confirm scope, timing, and the best service mode (field or workshop).
Request for maintenance
Request a call from a manager
Please provide your contact information so that our specialist can contact you regarding maintenance programs.